today is one of those days spent calling higher education institutions, trying to understand why it takes so much effort to just get proof that class x was taken, learning that the only way to get that proof is in person (unless I want to pay $5 and wait 5 days while the request is being processed – even though I need that one piece of paper with the one class tomorrow)…

University of New Mexico needs to get its act together in regards to helping alumni… they should learn from Oregon State University… seriously… it took me less than 5 minutes to get my transcript from OSU, while I will be unable to get anything that I need from UNM.